Dandenong Dentists’ Privacy Policy

Thank you for visiting dandenongdentists.com.au

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

On our website, we run several third-party services and use cookies to optimise your browsing experience.

We use cookies to understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Google Analytics

We use Google Analytics to track and analyse our web traffic. We do not have access to the information collected by Google apart from what is displayed in our Google Analytics portal.

The data collected by Google Analytics do not contain any personally identifiable information. However, if you’re signed in to Google, they may collect information linked to your account.

Google may also collect information relating to your:

  • browsing device;
  • location;
  • operating system.

Please read Google’s Privacy Policy for more information on how your data is collected and used: https://policies.google.com/privacy

To opt out of Google’s data collection, you may also set your browser to block all cookies, including cookies associated with our services.

Contact Form

When you reach out to us via our contact form across our site, you agree to provide us with your name, telephone number, and/or email address which may be stored on our email servers until removed. By submitting an enquiry through our contact form, you agree for us to communicate with you at a later time.

Live Chat

Our Live Chat module is provided by Tidio, a chat platform that connects users with the support team for Dandenong Dentists.

We are collecting names and telephone numbers only with the consent of the users, in order to start the chat and follow up on the enquiry. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy: https://www.tidio.com/en/privacy-policy/

Dandenong Dentists is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Contact details

If there are any questions regarding this privacy policy, you may contact us by calling 03 9795 6776

This policy was last updated in May 2019.